First of all, I want to borrow a quote from science fiction novelist William Gibson. He said this: "The future is already in the moment, and thanks to the IA, it's distribution is more uniform than ever before." Mobile personal assistants (like Apple Siri and Google Now) can be based on our verbal Enter, answer questions, provide route guidance, and schedule appointments.
It has a close relative named Alexa, who runs on the Amazon smart speaker Echo, can understand our words, help order pizzas, use Uber to take a taxi or place orders on Amazon.com. At the same time, a large number of distant relatives—let's call it text chat robots—can understand simple language requests, recommend restaurants, movies, and even fashion. We humans are learning to manage our digital life through our favorite digital devices in our own language. When we communicate with technology equipment in spoken language, we are more and more apt to “mouth”.
The smart assistant has reached the tipping point
Mind Meld, which specializes in predictive speech analysis, commissioned a "user penetration survey." The results show that the use of voice intelligence assistants has reached a tipping point and is moving toward widespread adoption. Whether in the car or at home, more and more people are beginning to interact with their smartphones via voice, or using voice commands via TV remote controls, wireless speakers (Amazon Echo) and various wearable devices. The equipment is accelerating the popularity of IA.
US Smartphone Users Experience on Smartphone Voice Assistant
More than 50% of the respondents to this survey had tried voice assistants and more than 30% were “used” (daily or weekly). Of those who use voice assistants, 50% are "satisfied" or "very satisfied" with the experience, and less than 20% are unsatisfied. Therefore, this technology has entered the mainstream and it has begun to accelerate its popularity. In fact, 60% of the respondents said that they started using IA within the past year (40% were only used within the last six months). what is this concept? It took 30 years for home computers to reach 60% of U.S. households. It took the Internet 15 years to reach this rate.
Echo Effect: Moving the entire IA eغير مجاز مي باشدystem into the home
With the help of Super Bowl TV ads, Amazon Echo took a spotlight in the IA world. It uses a relatively low-غير مجاز مي باشدt wireless speaker as a platform, based on voice recognition and realistic simulation of human voice, created Alexa, let it play in the voice device control, information retrieval, voice search and e-commerce field. After eating the largest cake in the wireless speaker market in 2015, Amazon has increased its bets in the smart home sector, introducing two new specifications for Alexa.
A Bluetooth speaker called Tap that can shake hands with Wi-Fi to enable Alexa's Intelligent Voice Activation (IVA) service to cover every corner of the home; another wireless speaker called Dot can be seen as a condensed version of Echo. , mainly as Alexa's "remote outpost" - that is, you can place multiple Dots throughout your home as a "voice command" center.
Amazon has further tuned the market and added several business partners to its Alexa voice service, such as Uber, Domino's Pizza, and Spotify, a music streaming service. The Amazon team is also advancing toward financial services, which gives us reason to believe that IA can also provide strong security and privacy controls.
For example, the credit card holder of Capital One can order Alexa to check account balances, pay bills, or track expenses. This financial company has nearly 65 million credit card issuances, which constitutes a considerable number of potential customers. Ford Motor Company is also one of Alexa's partners. The car manufacturer's Sync service can access and control smart home devices, such as using it to remotely turn on or off a home security system, or turn on and off lights, all under the control of Alexa.
Small businesses also benefited from the Echo effect. For example, Easily Do, an intelligent assistant, reads this core around the conference schedule and emails and provides a lot of functional support. The key is that it uses Amazon's software development kit ASK (Alexa Skills Kit), integrated Amazon's IA platform.
Smart Assistant Lakes
Speech processing; text and chat robots; digital avatars; facial expressions and body language recognition; voice and dialog analysis; machine learning and semantic search in natural language processing; mobile and personal assistants; personal consultants; virtual agents and customer support; employee support The text chat robots that can be seen everywhere, and the development of the Dialogue IA Business In addition to the ever-growing Echo eغير مجاز مي باشدystem, the number of companies entering the IA field has also continued to grow, thanks to the promotion of mobile chat platforms such as Slack, WeChat, and Facebook Messenger. These new entrants are accelerating the rise of text chat robots. Scheduled robots such as x.ai and Meekan are perfect partners for various collaboration platforms.
Other tools, such as Conversica (sales appointments and follow-up tools), provide more specific benefits for their users. Because robots can provide specific, vertical expertise, they are most likely to evolve into “personal advisors” that intervene when people need feedback or assistance and can communicate either through voice or text. It is in these places that consumers are expected to see a large amount of off-the-shelf dedicated resources for reservations of travel packages, rare commodity prices and purchases, and the calculation of monthly mortgage payments.
There are two new members in the IA rivers and lakes. Their goal is to improve the natural language interface and expand its popularity across the entire Internet of Things. One is Voice Box Technologies, which has been in the Voice User Interface (VUI) industry for more than a decade and has made significant achievements in the automotive and mobile entertainment industries. Its partners or customers include Toyota, Pioneer, Chrysler, Dodge, Renault, Fiat and TomTom. The company will compete with Alexa and Amazon in the "Zero User Interface" field.
Semantic Machines is another new member of the IA Pantheon. Last year, it raised more than million in investments from investors such as General Catalyst Partners and Bain Capital. Since then, it has assembled top experts in natural language processing, semantic understanding, and conversational computing to create a strong team. The company aims to use years of effort to gradually tune out a voice user interface: it really understands everyone’s intentions, even if the user jumps from one topic to another, or if the words are incomplete or inconsistent—this is We tend to have conversations in nature.
Dan Roth is the founder and CEO of the company. He leads a team and launches an attack on this age-old problem in the field of human-machine dialogue. Once successful, the technology will be integrated into the services of a select group of partners. In his words, the results will be "surprising." Those who know how hard to understand natural language can understand it more easily. The rest will only feel that talking to a smart assistant is as common as wearing old running shoes.
As the popularity and use of IA continues to accelerate, this sparseness will soon become a reality. In the beginning, smart phone makers created a new kind of IA in order to achieve differentiated marketing; today, it has become the most convenient user interface in the Internet of Things environment, and it has become an outspoken in our digital life. "Solutive" managers.
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